What is outsourcing?
Outsourcing takes place when an organization transfers the management of a business process to a supplier. Typically, the buyer does not instruct the supplier how to perform its task but, instead, focuses on communicating what results it wants to buy; it leaves the process of accomplishing those results to the supplier.
Does outsourcing really work or is it just hype?
According to surveys conducted in 2004, more than 90 percent of financial executives labeled their outsourcing successful.
Does Outsourcing/Offshoring really save me money?
Yes. According to a 2005 Archstone Consulting/Duke University Offshoring Study, 63 percent of respondents saved more than 30 percent and 14 percent banked more than 50 percent.
Do Companies Lose or Improve Controls When They Outsource Financial Processes?
A new study from Accenture and The Economist discovered outsourcing and effective governance can co-exist. In fact, 43 percent reported outsourcing raised the quality of governance and compliance for financial processes at their organizations. (2005)
How can we build flexibility into our outsourcing agreement?
In today's rapidly changing business environment, outsourcing contracts must provide for flexibility. It is a certainty that a buyer's business objectives or technology will change during the contractual term of an outsourcing relationship. Failure to provide for flexibility in a contract is one of the top reasons outsourcing relationships become less than satisfactory (for both parties). | 
